Refund Policy

All ClipCatalog purchases are processed by Paddle, which acts as our Merchant of Record. Refunds are handled by Paddle in accordance with Paddle's Checkout Buyer Terms.

How to request a refund

To request a refund, visit Paddle's self-serve portal at paddle.net. Enter the email address you used when you purchased to look up your order, then submit a refund request.

If you need help or can't access your purchase in the portal, email support@clipcatalogpro.com.

Statutory rights

This refund policy does not limit or exclude any statutory rights you may have under applicable law. If you are a consumer in the European Union or European Economic Area, you have a right of withdrawal under the EU Consumer Rights Directive, which is handled by our payment provider, Paddle, as Merchant of Record.